Frequently Asked Questions
Everything you need to know about your Bite beauty routine.
Are Bite products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our products are 100% vegan and we never test on animals at any stage of production.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We want you to love your glow. If you are not satisfied, you can return gently used products within 30 days of purchase for a full refund, minus shipping costs.
Do you offer subscription services?
Yes! You can subscribe to your favorite essentials and save 15% on every order. You can choose your delivery frequency and cancel at any time.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list on the product page and performing a patch test first.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.